Sneaker deep clean.
The full hand clean, for the pair you actually care about. Outsole, midsole, insole, laces and tongue, with stain removal. Washed by hand and cleaned to its material, never put through a machine.
What a deep clean covers
Four parts of the shoe, each cleaned separately rather than wiped over as one.
- Outsole
- Midsole
- Insole
- Laces & tongue
What it does not include
Deodorising is not part of a deep clean. It is a separate add-on, because a clean shoe and a fresh-smelling shoe are two different jobs. If the pair smells, add it when you book.
The same pair, before and after
No filters, no staging. This is what a deep clean does to a pair that came in dirty.
BEFORE
AFTER
Do you need a deep clean or a basic wash?
The honest answer is usually decided by the insoles.
- Deep clean if the insoles or interiors are white or light-coloured, if there are stains to lift, or if you want them properly clean rather than tidied up. A basic wash cannot be booked for white interiors.
- Basic wash at R100 if it is everyday dirt on a pair with multicoloured insoles.
- Polish and Shine at R55 if it is only surface dust and scuffs and no wash is needed.
Not sure? Send a photo on WhatsApp and someone will tell you which one it needs, including when the cheaper one will do.
What you can add
All of these are per pair, on top of the R170.
| Outsole whitening | R120 |
|---|---|
| Crease removal | R75 |
| Deodorising | R25 |
| Suede or nubuck surcharge | R50 |
| 24-hour express | R100 |
| Pick-up and delivery, Potchefstroom | R80 |
Whitening, crease removal, deodorising and colour restoration all happen after the shoe is washed and dry, so they cannot be done in 24 hours. Those orders take 3 to 5 working days.
How it works
- Book online. Pick the service, drop-off or pick-up, and a time. It takes about two minutes.
- A 50% deposit confirms it. The balance is paid before collection or delivery.
- Get the pair to us. Drop it at a drop-off point in Rustenburg or Potchefstroom, or in Potchefstroom we collect from your door.
- We wash it by hand, dry it, then bag, seal and sticker it.
- You get it back in 2 to 3 working days, or the next day on express.
Questions people ask
Does a deep clean include deodorising?
No. Deodorising is a separate add-on at R25 a pair. A deep clean gets the shoe clean; deodorising deals with the smell, which is a different job. Add it when you book if you need it.
How long does it take?
Standard turnaround is 2 to 3 working days. There is a 24-hour express option for R100 extra, but not alongside outsole whitening, crease removal, deodorising or colour restoration. Those all happen after washing and need 3 to 5 working days.
Can you get this stain out?
Most stains come out, but not every stain is removable and not all damage is fixable. We do our best and we tell you straight if the result will look different from what you hoped. Send a photo on WhatsApp first and we will give you an honest answer before you pay anything.
Do you clean suede and nubuck?
Yes. Suede and nubuck get a gentler hand clean suited to the material, with a R50 surcharge that the booking page adds automatically.
Do you use machines?
No. Every pair is washed by hand and cleaned according to its material, then dried and finished. No machines, no production line.
Do you clean boots, heels or bags?
Yes. Sneakers are our main thing, but heels, boots, other shoes, hats and bags all go under a deep clean. Bigger bags can cost more, up to double, so send a photo and we will confirm the price before you book.
Do you collect in Rustenburg?
Pick-up and delivery is Potchefstroom only, at R80. In Rustenburg you drop off at a drop-off point.
Is the deposit refundable?
Deposits are not refundable if you cancel less than 24 hours before your booked drop-off or pick-up time. It is set out in the Terms & policies on the booking page.